After deciding that switching our phone system from all copper lines to VoIP was right for our business, we shopped around extensively for the right partner. There was an overwhelming amount of options out there on the market. Luckily, we closely evaluated each option and took more than just cost into consideration after hearing horror stories from other businesses with poor call quality and reliability. When we met with Sierra, one of the family owners came to present their services and showed us what differentiates them from the competition. A year later, we could not be happier with the cost savings that Sierra has provided our business along with exceptional service from a team that we have come to know by first name. I would recommend Sierra to any business looking to improve their phone system capabilities while cutting costs at the same time.
- Michael Willey, Exec. VP, Canteen Service Co.
We have been using Sierra Communications for the past ten years for our phone and data support. Over the years, we have used Sierra for IT consulting; and recently we engaged them for our primary IT support. They are prompt in their response to our technical issues. When on-line support is unable to resolve an issue, they are willing to travel for on-site assistance. Our company is pleased with their extensive knowledge and professionalism.
- Laurie Charbonneau, Office Manager Arnold Memorial Hospital
We have just completed our third phone system purchase with Sierra Communications. We feel that Sierra Communications goes out of their way to make sure that our phone system needs are met. Our Account Manager is friendly and knowledgeable and randomly checks in to follow up on how we are doing and answers any of the questions we might have and is always pleasant to talk with.
- Jake Morgan, Operations/Transportation Director MSAD #63, Airline C.S.D. #8